Microsoft Teams (Reports) on TrueDEM Knowledge Base

Teams Relay Region Analysis

Mon, 01 Jan 0001 00:00:00 +0000

Teams Media Relays are essential for Unified Communication in Microsoft Teams. The Media Relay location is where audio/video traffic is routed through for Teams calls. In general, this should be as close as possible to the users location. Microsoft states it should be in the same region of the first connecting user. Organizations must ensure their network is configured correctly to allow traffic to and from the Teams Media Relays, including setting the appropriate firewall rules to honor this. One crucial aspect is DNS configuration so that local computers resolve the correct region for the Media Relay.

Teams Media Analysis

Mon, 01 Jan 0001 00:00:00 +0000

The following report provides insights into the Team’s media usage of video and screen sharing across departments.
This analysis aims to enhance our understanding of media usage and improve overall efficiency and user satisfaction.
There are three primary reasons why this data is valuable:

Enhanced Employee Experience: Understanding video usage patterns can help IT teams address any technical issues that may be affecting the employee experience.

Proactive Problem-Solving: Video usage will vary between enterprises and departments, but usage rates tend to be relatively consistent across a large company. When specific locations demonstrate significant variances from the company’s average, it often indicates that users are encountering difficulties, even if they have not reported them.

Live Teams Call Status

Mon, 01 Jan 0001 00:00:00 +0000

This overview shows all calls taking place in your environment at the moment*. It shows the number of calls and number of users in calls as well as the number of managed networks having calls that show issues (impacted networks). The tables on the report show all calls per network. Each (managed) network shows the calls in which there is at least one participant connecting over that (managed) network. If a call has users from multiple networks, it will be listed under all of these networks.