https://docs.truedem-stage.com/en/docs/admin/troubleshooting/m365/Recent content in Microsoft 365 Workload Performance on TrueDEM Knowledge BaseHugoenhttps://docs.truedem-stage.com/en/docs/admin/troubleshooting/m365/slow-workloads/Mon, 01 Jan 0001 00:00:00 +0000https://docs.truedem-stage.com/en/docs/admin/troubleshooting/m365/slow-workloads/<p>A slow Microsoft 365 workload has three broad explanations, and they call for very different responses.</p> <h2 id="1-a-service-side-incident">1. A service-side incident</h2> <p>Check the service health status first. If Microsoft has acknowledged a workload incident, your job is to communicate and wait — not to re-image laptops.</p> <h2 id="2-a-network-path-problem">2. A network-path problem</h2> <p>If the service is healthy, look at the path: DNS resolution, latency to the nearest Microsoft front door, and proxy or VPN hairpinning that adds detours.</p>