https://docs.truedem-stage.com/en/docs/admin/troubleshooting/device/Recent content in Device & Endpoint Performance on TrueDEM Knowledge BaseHugoenhttps://docs.truedem-stage.com/en/docs/admin/troubleshooting/device/high-cpu-memory/Mon, 01 Jan 0001 00:00:00 +0000https://docs.truedem-stage.com/en/docs/admin/troubleshooting/device/high-cpu-memory/<p>Sustained high CPU or memory pressure is one of the most common — and most overlooked — causes of a poor digital experience. Applications feel sluggish, calls stutter, and users open tickets that look like &ldquo;the network is slow&rdquo; when the real bottleneck is local.</p> <h2 id="symptoms">Symptoms</h2> <ul> <li>Applications take seconds to respond to input.</li> <li>Microsoft Teams audio or video degrades only on one participant&rsquo;s side.</li> <li>Fans spin up; the device feels hot.</li> </ul> <h2 id="how-to-diagnose">How to diagnose</h2> <p>Start by correlating the complaint window with resource counters on the device. Look for a process consistently consuming a large share of CPU, or memory usage that stays near capacity so the system pages to disk.</p>https://docs.truedem-stage.com/en/docs/admin/troubleshooting/device/disk-pressure/Mon, 01 Jan 0001 00:00:00 +0000https://docs.truedem-stage.com/en/docs/admin/troubleshooting/device/disk-pressure/<p>Slow or saturated storage shows up as application launch delays, profile-load stalls and general &ldquo;everything is slow&rdquo; complaints that are easy to misattribute.</p> <h2 id="how-to-diagnose">How to diagnose</h2> <p>Watch disk active time and queue length during the complaint window. A disk pinned near 100% active time with a growing queue indicates I/O is the bottleneck.</p> <h2 id="how-to-resolve">How to resolve</h2> <p>Free space on nearly-full drives, exclude large sync folders from real-time scanning where appropriate, and replace failing or end-of-life drives.</p>