Remove TrueDEM components in an Organization

To discontinue our SaaS offering, please remove the following TrueDEM components from your environment:

• TrueDEM Manager App
• EntraID Enterprise Applications

TrueDEM Manager App

To remove TrueDEM from a Client PC, just uninstall the TrueDEM Manager. This will automatically remove the TrueDEM Agent from the System. Use the following msiexec command below and run it as an Administrator:

msiexec /x {1365178D-2BDC-4044-95D2-B96E5B9E95A7} /qn

The TrueDEM Manager and the TrueDEM Agent are gone immediately.

EntraID Enterprise Applications

Your EntraID currently has 4 enterprise applications that need to be removed.

• TrueDEM Api
• TrueDEM Agent
• TrueDEM EPM Portal <[ID: customerId]>
• TrueDEM Calls and Health (or for old Setups: EPM Call and Health Agent)

Just open each of them and click “Remove”.