Customer location mapping via wireless access points (optional)
Modern network architectures make IP-based location identification unreliable. TrueDEM uniquely identifies Microsoft Teams call quality issues at the physical WiFi Access Point level , going beyond what Microsoft natively offers.
What TrueDEM basically needs this information:
….which gets extended by TrueDEM to
…so that the System knows in which range an certain WAP is operating.
What data does TrueDEM need ?
| Column Name | Description | Example |
|---|---|---|
| WapDisplayName | Friendly display name for the WAP displayed in reporting. | 3rd Floor, Executive Conference Room |
| LocationId | This should match as much of your Managed NetworkName as possible. For example, if the Teams Admin Portal and TrueDEM have the following networks: DE/Mannheim/MainCampus/10.10.10.0DE/Mannheim/MainCampus/10.10.20.0 DE/Mannheim/MainCampus would be the preferred LocationId | DE/Mannheim/MainCampus |
| WapMac | Management address for the WAP. | 00:04:DD:11:22:40***** |
| WapMatchingBase | Often the management MAC address, but it is not required to be the same address. This the first in a pool of dynamic MACs to be used by the device | 00:04:DD:11:22:40 |
| WapMaxRangeSize | Number of MAC addresses that can be bound to different SSIDs. Legcacy enterprise devices supported 8 per radio channel, for a total of 16. Most currently supported enterprise class devices running only 2.4GHz and 5GHz radios support 16 per radio, for 32 total. Most enterprise WAP with 3 radios - 2.4 GHz, 5 GHz and 6GHz radios can use up to 64 virtual Mac Addresses. There is still a limit of 16 SSIDs/Mac per radio on most equipment. However, Cisco for example allows their 8x8 5Ghz radio to be split into (2) 4x4 Radios. Please provide the maximum number, even if you are currently not running a particular radio. | 32 |
| Wap Note | Optional. Available to provide additional detail on brand and model if you are uncertain how many virtualized SSIDs / Mac Addresses exist. | Optional |
***** NOTE on MAC Address Formatting:
Mac Addresses will be standardized upon you can provide the format as 00:04:DD…, 00:04:dd…, 00-04-DD…, 00-04-dd…, and all will be treated the same.
CSV Template
To leverage these benefits and gain deeper insights into your managed network performance within TrueDEM, please provide a CSV to panagenda using the following example .csv format: