What is a "Preview Feature"?

At panagenda we know that SaaS offerings in the cloud move fast — and our customers need to monitor new functionality just as fast. To meet those needs, we prefer to bring new functionality to you as quickly as we can. Such functionality is initially launched as a preview feature.

Are Preview Features Secure?

Yes. At panagenda, we consider security the minimum criterion for any new feature. If a product concept does not fit our security model, it is simply discarded. Only functionality that meets our security model is developed and promoted to the level of a preview feature.

What Else Do You Need to Know About Preview Features?

In essence, preview features are still being “tuned.” While in preview, we evaluate the data being gathered and how it impacts end-user devices. As we identify areas for optimization, we may adjust the data points being gathered — generally reducing any impact on your devices. You may notice the addition or removal of metrics as we fine-tune the impact-to-value ratio.

We are also evaluating the best model for supporting the feature as it moves from preview to GA (general availability). Our platform receives millions of signals per hour from customers around the world. Seemingly simple tasks — such as separating a technical issue from a regional holiday — can be far more complex than they appear. Until we finish tuning the logic for monitoring the health of a new feature, we are unable to include the preview feature in a formal SLA.