Frequent Questions

Browse the most frequent TrueDEM support questions. We may have already solved your problem.

At panagenda we know that SaaS offerings in the cloud move fast — and our customers need to monitor new functionality …

There are two scenarios for how the TrueDEM Agent (Store App) is updated today: After restarting the OS (and login) — …

A Focus Group is a group of important users in your organization. The user who gets the Important User role assigned …

Basic troubleshooting steps for the TrueDEM Agent and the TrueDEM Manager, including common installation error codes.

How to confirm the TrueDEM client app installed successfully via Apps & Features.

Currently known issues affecting TrueDEM and their status.

A 90-second video showing what to check when users complain about Microsoft Teams call quality.

How Single Sign-On works with the TrueDEM macOS Agent.

Overview of TrueDEM M365 scans for Shared Mailbox Access, Autodiscover DNS Redirection, and Mail Flow.

How to configure a Teams channel webhook to send TrueDEM alert notifications.