Scan Requirements

A few requirements must be met for some tests to run successfully.

Exchange Online – Shared Mailbox Test

The Shared Mailbox test generates results only when a user has both attached and accessed a shared mailbox in Outlook.
If the user hasn’t interacted with a shared mailbox and the auto-attach flag is set to false, it does not deliver any measurements (the test will be skipped).

Note: The number of shared mailboxes doesn’t matter.

The screenshot below shows the required setup for the test to work.