TrueDEM Agent on TrueDEM Knowledge Base

Client Requirements for TrueDEM

Mon, 01 Jan 0001 00:00:00 +0000

Windows Platform Requirements

Suuported Platform
Windows 10, version 1709, and later
Device Join
User Device must be either:
- Entra ID joined
- Hybrid Entra ID joined
- Entra ID registered
Accessable Domains:
The Client need to be able to connect via TCP 443 (SSL) to
- *.truedem.com
- *.truedem.app
- *.epmapi.com
- *.servicebus.windows.net
Ensure that proxy authentication is not required and SSL inspection is disabled for these domains. Large enterprises should implement split tunneling for communications to the mentioned endpoints.

Location/Bots Requirements for TrueDEM

Mon, 01 Jan 0001 00:00:00 +0000

A location/bot-based setup of TrueDEM requires the same specifications as an actual real user device. However since there’s no real user interaction in this scenario, there are additional requirements which need attention when configuring such device.

General Requirements

See Windows Platform Requirements.

Additional Requirements

Ensure the device is enrolled with Entra ID.
Confirm the account in use has a valid M365 license.
The user account should be exempted from MFA (and likely from conditional access policies as well).
Restart the device at least once a week (updates).
Autologon must be enabled so the primary refresh token can be renewed (refer to Sysinternals Autologon below).

Autologon

Autologon depends if you have an hybrid setup or a cloud only one.

Scan Requirements

Mon, 01 Jan 0001 00:00:00 +0000

A few requirements must be met for some tests to run successfully.

Exchange Online – Shared Mailbox Test

The Shared Mailbox test generates results only when a user has both attached and accessed a shared mailbox in Outlook.
If the user hasn’t interacted with a shared mailbox and the auto-attach flag is set to false, it does not deliver any measurements (the test will be skipped).

Note: The number of shared mailboxes doesn’t matter.